Lunar Lounge Academy (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you use our online courses and services via Thinkific.
1. Information We Collect
When you sign up for courses or interact with Lunar Lounge Academy, we may collect the following information:
Personal Information: Name, email address, billing information, and any other information you provide when registering for courses.
Account Information: Login credentials, course progress, and activity within your account.
Payment Information: Payment details are processed securely via Thinkific and our payment providers. We do not store full credit card details on our servers.
Usage Data: IP address, device type, browser type, pages visited, and interaction with our content for analytics purposes.
2. How We Use Your Information
We use your information to:
Provide and manage your access to courses and content.
Process payments and manage subscriptions.
Communicate with you about your account, courses, updates, or promotional offers (with your consent).
Improve our courses, website, and services.
Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal data. We may share your information with:
Service Providers: Third-party platforms like Thinkific, payment processors, and email service providers to deliver our services.
Legal Authorities: When required by law, to protect our rights, or in response to legal requests.
4. Data Security
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your personal information as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
6. Your Rights
Depending on your location, you may have rights regarding your personal data, including:
Accessing your data.
Correcting or updating inaccurate data.
Requesting deletion of your data.
Opting out of marketing communications.
To exercise your rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking
We may use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our services. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website or course content may include links to third-party websites. We are not responsible for the privacy practices of these sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Lunar Lounge Academy
Email: [email protected]
Address: 2B Ashburnham Road, Bedford, MK40 1DS